Refund Policy

Last updated: April 26, 2026

General Policy

All purchases made on Divergentum - including monthly subscriptions (Traveler, Hero) and Extra Pack one-time purchases - are final. Because access to digital content is granted immediately upon payment, we are under no general obligation to provide refunds.

Exceptions

We reserve the right to issue a refund if all of the following conditions are met:

• The refund request is submitted no later than 7 days after the purchase date.
• The request includes a clear and justified reason.
• The purchased content has not been substantially consumed (e.g., the majority of purchased moves have not been used).

How to Request a Refund

Email your request to: mykola.kharchuk81@gmail.com

Please include your account email address, the purchase date, and the reason for your request. We will respond within 5 business days.

Third-Party Platforms

Payments are processed by Stripe, Inc. Stripe's own refund and dispute resolution policies may apply in certain circumstances. Please review Stripe's terms at stripe.com/legal.

Chargebacks

Filing a chargeback dispute with your bank without first contacting us may result in the immediate suspension of your account. We encourage you to reach out to us directly to resolve any billing concerns.